Encompass users returning 500 errors on Disclosures

Incident Report for SimpleNexus.com

Resolved

The fix is in place and we have confirmed it is working as intended now.

Posted Jan 29, 2020 - 16:38 UTC

Identified

We have identified the problem and are releasing a fix for it.

Posted Jan 29, 2020 - 15:35 UTC

Investigating

We are looking into why Encompass users are getting 500 errors when using Disclosures.

Posted Jan 29, 2020 - 15:25 UTC

This incident affected: Disclosures.