Blank Pages in Manage User Dashboard and Borrower Login Page

Incident Report for SimpleNexus.com

Resolved

This incident has been resolved.

Posted Mar 17, 2020 - 20:20 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 17, 2020 - 17:37 UTC

Monitoring

The fix is released and we are can see that errors have slowed, we will monitor and ensure that it remains working.

Posted Mar 17, 2020 - 17:37 UTC

Identified

We have identified the problem and are deploying a fix.

Posted Mar 17, 2020 - 17:23 UTC

Investigating

We are aware that the User Management Dashboard is returning blank pages and are working to correct it.

Posted Mar 17, 2020 - 17:13 UTC

This incident affected: Web Dashboard.