Blank Pages in Manage User Dashboard and Borrower Login Page

Incident Report for SimpleNexus.com

Resolved

This incident has been resolved.
Posted Mar 17, 2020 - 14:20 MDT

Update

We are continuing to monitor for any further issues.
Posted Mar 17, 2020 - 11:37 MDT

Monitoring

The fix is released and we are can see that errors have slowed, we will monitor and ensure that it remains working.
Posted Mar 17, 2020 - 11:37 MDT

Identified

We have identified the problem and are deploying a fix.
Posted Mar 17, 2020 - 11:23 MDT

Investigating

We are aware that the User Management Dashboard is returning blank pages and are working to correct it.
Posted Mar 17, 2020 - 11:13 MDT