Monitoring - A fix has been implemented regarding the AskNexus Knowledge Center to address authentication errors that users were experiencing previously.
At this time, we will continue to monitor for additional reports.
Nov 17, 2025 - 10:33 MST
At this time, we will continue to monitor for additional reports.
Nov 17, 2025 - 10:33 MST
Identified - Customers are currently seeing nCino employee authentication screens when accessing the nCino Mortgage Knowledge Base instead of the standard login flow. A recent policy change from our Knowledge Base provider required us to consolidate our licensing structure, which inadvertently merged authentication configurations. We're actively working with our IT team and the vendor to restore the correct customer authentication experience and will implement a solution as quickly as possible.
Nov 12, 2025 - 10:10 MST
Nov 12, 2025 - 10:10 MST
Web Dashboard
Operational
Login
Operational
Loans Page
Operational
Contacts
Operational
Scanner / Upload
Operational
Share
Operational
Tasks
Operational
1003 Application
Operational
Mobile
Operational
Login
Operational
Loans Tab
Operational
Contacts
Operational
Calculator
Operational
Scanner / Upload
Operational
Share
Operational
Tasks
Operational
1003 Application
Operational
Disclosures
Operational
Disclosure Document Provider
Operational
Initial Disclosures
Operational
Closing Disclosure
Operational
eClose
Operational
One Off eSign
Operational
Disclosure Tasks
Operational
LOS
Operational
Encompass
Operational
Byte
Operational
Lending QB / MeridianLink
Operational
Calyx Point
Operational
Custom API
Operational
Notifications
Operational
SMS
Operational
Email
Operational
Push
Operational
Verification Code
Operational
Integrations
Operational
Credit
Operational
VOA / VOIE
Operational
CRM
Operational
Appraisal
Operational
HomeSearch
Operational
Pricing
Operational
Borrower Payment Services
Operational
Support
Operational
Support Phones
Operational
Support Emails
Operational
nCino Knowledge Center
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance